Tropical Sumatera

Booking & Payment

Your booking confirmation, We ask you to pay a deposit for the trek to secure your activity. Indeed, thanks to the deposit we can ensure that our trek teams are available at your booking dates but also all the equipment needed. Once you book a trek we let our team know and they do not take other work for those dates. Same for the deposit for the transport by private car, once you have done the deposit, we inform the drivers about your arrival and departure time and they do not take other trip. Please note that under exceptional circumstances the management reserves the right to cancel a booking and refund the deposit.

Once you are ready to book the trek, tours and transportation, we will send you the deposit amount required for your booking on your invoice and you can pay it via Paypal.

For the bookings we will request a deposit 30%
All bookings must be confirmed and deposits paid the sooner possible and at least 2 weeks (14 days) prior to arrival. We cannot accommodate short-notice bookings online.

Once you have paid the deposit, we will ask you to pay what is left once you are in Bukit Lawang and by cash or card.
We will let you know the exact amount to bring in IDR (Indonesian rupiah) and the equivalence in euros.